Refund policy

Returns & Exchanges

Every piece from The Sentimental Society Co. is made to order, just for you. Because of this, we're unable to accept returns or exchanges for sizing errors or change-of-mind purchases — so please double-check our size guide before ordering!

We've got you covered if something goes wrong:

• Defective or damaged items: If your order arrives damaged or with a print defect, contact us within 7 days of delivery with a photo of the issue and your order number. We'll arrange a replacement at no cost to you.
• Wrong item received: If we sent the wrong product, reach out within 7 days and we'll make it right immediately.

How to reach us: Email coreygeorgeg@gmail.com — we typically respond within 1–2 business days.

Please note: We are not able to process returns to our facility. All eligible issues are resolved through reprints or replacements.